Everything You Need to Know

How do I know which set is right for me?

If you’re unsure about your skin type, simply take our short skin quiz.
Based on your answers, we’ll recommend the set that best matches your skin’s needs — Velour, Dewelle, or Solvia.

Can I customize the products inside my set?

Yes.
Each set includes four essential steps, and at every step you’ll choose one product from three curated options.
All options are dermatologist-tested and designed to work seamlessly together.

What brands do you use in your sets?

We curate products from Korea’s most trusted and globally loved skincare brands, including:
 • COSRX
 • Beauty of Joseon
 • Anua

Only proven formulas. No fillers. No trends for the sake of trends.

Are the products safe for sensitive skin?

Yes.
All products are selected for compatibility and gentle performance.
Our Solvia set is specifically designed for sensitive and reactive skin.

How long does it take to see results?

Many customers notice improvements in hydration, texture, and balance within 2–4 weeks of consistent use.
Results may vary depending on skin type and routine consistency.

Where do you ship from?

All orders are shipped from Canada, ensuring fast and reliable delivery.

How long does shipping take?

Most orders are delivered within 2–5 business days across Canada.
U.S. shipping times may vary slightly depending on location.

Do you ship to the United States?

Yes. We ship to the U.S. and are expanding our international shipping options.

Can I return or exchange a set?

Due to the nature of skincare products, returns are handled on a case-by-case basis.
If there’s an issue with your order, contact us — we’re here to help.

Is there a discount for repeat orders?

Yes.
Enjoy 20% off your second set with the code MAPLE20